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How tkp178 Handles Your Personal Data

We built this privacy policy to be straightforward — no legal fog, just a clear account of what data we collect, why we need it, and how you can control it.

Data collected only as neededDANA, OVO, GoPay wallet privacyYour right to access or deleteClear contact path for data requests
tkp178 How tkp178 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or remove the personal data we hold, you can contact our support team directly. We aim to respond to data-related requests within a reasonable time. Use any of the channels below and reference your account wallet or registered email so we can locate your records quickly.

Team online

Live Chat

Open the chat icon on any page while logged in. Describe your data request clearly, and our team will confirm receipt and next steps for your account.

Email Support

Send your data access or deletion request to our support email. Include your registered phone number or the e-wallet you use — DANA, OVO, or GoPay — for faster verification.

Account Settings

Some data preferences, including marketing contact opt-outs, can be adjusted directly inside your account settings without needing to contact support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are the two pillars of how we manage your data. Your account password is stored in encrypted form. Session data is transmitted over SSL. We review data retention schedules regularly so we are not holding information longer than necessary.

Cookies and Session Tracking

We use session cookies to keep you logged in and to remember your lobby preferences. You can clear these through your browser settings at any time without losing your account.

Account Security Controls

Your login is protected by OTP verification sent to your registered phone. If you notice unfamiliar account activity, contact us immediately through live chat or email.

Data Retention Period

We keep your account data for as long as your account remains open. Once you close your account, personal data is removed or anonymised in line with applicable local regulations.

Requesting Changes to Your Data

To update incorrect data or request a copy of what we hold, email support with your registered DANA, OVO, or GoPay number. We will verify your identity before actioning any changes.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled on tkp178. If something here does not answer your situation, reach out through live chat or email.

We collect your name, email, phone number, and the e-wallet details you provide — DANA, OVO, or GoPay. We also log your device type and session IP for security checks.

We do not sell your data. Payment processors like your DANA or OVO wallet provider receive only the transaction data needed to complete a deposit or withdrawal on your account.

Email our support team with your registered phone number or e-wallet. After verifying your identity, we will send you a summary of the personal data linked to your account.

Yes. Submit a deletion request via email or live chat. We will process it once your identity is confirmed, subject to any retention obligations under applicable local law.

Cookies keep your session active and remember lobby settings between visits. You can block or clear cookies in your browser, though some account features may not work fully without them.

We apply the same data practices across Indonesia, including for players in Bandung and Medan. Access to our services depends on local law and applies only where local law permits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.